From March to August 2000, the band entered Avatar Studios to record

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From March to August 2000, the band entered Avatar Studios to record their next studio album, Arrival with producer Kevin Shirley. The album was released in Japan later in the year. A North American release of the album followed in April 2001, peaking at number 56 on the Billboard charts. The album’s single “All the Way” failed to boost sales for the album which was considered a disappointment with mixed reviews and resulted in Sony dropping the band from their label. Upon the album’s completion, the band embarked on a tour in support of the album in Latin America, the United States, and Europe.